Terms and Conditions

Use of themusiccellar.co.uk website

All products are sold subject to the terms and conditions listed here. Please read them carefully before using the website. By using themusiccellar.co.uk you signify your agreement to be bound by these terms and conditions.

The Order Process

To place an order you will be guided through a series of simple steps on our website.  Payment details are taken from your card. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from The Music Cellar

Order acceptance and the completion of the contract will take place on the dispatch to you of the goods ordered unless we have notified you that we do not accept your order. Non acceptance of an order may be due to: the product being unavailable, non-authorisation of payment or identification of an error in pricing or product description etc.


Payment for goods can be made by any method indicated on our website. Payment should be made and funds cleared before goods have been dispatched.

If, for any reason, we unable to supply any goods, we will inform you at the earliest time and a full refund will be given if you have already paid for the goods.


As your goods are dispatched will send you a dispatch confirmation email. The creation of the contract between you and us will take place at the point the goods you have ordered are dispatched to be delivered to the designated address.

Description of goods

We have made every effort to display the products featured as accurately as possible. However, we cannot guarantee that your monitor’s display of the colour, texture or detail of the good will be exactly the same as the actual product.

We try to ensure that prices are up to date and accurate but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price. If we are unable to contact you we will treat the order as cancelled. We will not accept an order if there is a pricing error.

Cancellation of goods

You are entitled to cancel your order you have placed. You may exercise your right up to 14 days, starting from the day after the goods were received. If you cancel an order after the goods have been delivered you must send them back at your own cost or you will be charged the actual cost of collecting them. The goods must still be in ‘as new’ condition. More details are in our returns and warranty section


In additions to being covered by our comprehensive Warranty all goods are covered by a manufacturer’s warranty against faulty workmanship and materials, subject to the terms and conditions of that warranty. The manufacturer’s warranty is provided in addition to your consumer rights and do not affect your statutory rights.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Links to other websites

This website may include links to the websites of other companies or organisations.  This is for your convenience.  If you use these links you will leave this website.  We are not responsible for the contents of third-party websites.  No endorsement, assumed or actual, is implied through the inclusion of these links. If you do access any third-party websites linked to this website you do so at your own risk.


The information contained on this website is for general guidance only.  We make every effort to ensure that the information and advice on this website is accurate, it is not comprehensive.  Accordingly, the information and advice offered on this website should not be relied upon and expert advice should be sought from an appropriate professional.

We reserve the right to change or update any website content, prices or products at any time without prior notice.

All sizes quoted are approximate.  Colour and appearance of actual products may differ from those items shown on this website.


We reserve the right to make changes to these terms and conditions in the future.  Any changes will be posted to the site and will take effect immediately.

The material and information contained in this website is not aimed at, or meant to be viewed by, persons other than those in the United Kingdom.  Any person who chooses to access this website from other locations is responsible for compliance with applicable local laws.

The website, its contents and any contracts formed as a result of its use shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.